Shipping Policy
At Neo Dispense, we are committed to providing efficient and reliable shipping services to our customers worldwide.
Shipping Times
We offer worldwide shipping to ensure that our products reach customers no matter where they are located. Our estimated shipping times are as follows:
- USA and Canada: 6-12 Business days
- UK: 7-12 Business days
- Rest of Europe: 6-12 Business days
- Australia and New Zealand: 6-12 Business days
- Asia: 7-12 Business days
- Rest of world: 10-18 Business days
Please note that these are estimated delivery times and actual delivery may vary depending on factors such as customs processing and local postal services.
Shipping Methods
We primarily use standard shipping methods to deliver orders worldwide. If you require expedited shipping or have specific shipping preferences, please contact us before placing your order to discuss available options and additional costs.
Shipping Costs
Shipping costs vary depending on the destination and the weight of the package. The shipping cost will be calculated and displayed at checkout before you complete your purchase.
Customs and Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country’s customs office to determine any additional costs prior to placing your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don’t hesitate to contact us at support@neodispense.com.